Airport Customer Service Representative at Najran Domestic Airport, Jobs in Saudi Arabia

Najran Domestic Airport
    May 7, 2024
    JC89+QQ, Najran Domestic Airport, Najran 66215, Saudi Arabia, Najran, Saudi Arabia
    Job Type


    Job Overview

    Najran Domestic Airport is currently seeking a dedicated and customer-focused individual to join our team as an Airport Customer Service Representative. In this role, you will be the face of the airport, providing exceptional service to passengers and ensuring a positive and smooth travel experience.

    Job Details:

    • Employer Name: Prince Sultan Bin Abdulaziz International Airport
    • Position: Various
    • No of Vacancies: 1
    • Salary: SR 1500.00- 7500.00
    • Employment Type: Full-time,  Part-time
    • Location: Saudi Arabia


    • No degree certificate or diploma


    • 3 years to less than 5 years

    Job Responsibilities

    • Passenger Assistance: Assist passengers with check-in, baggage handling, and boarding procedures.
    • Information Desk: Provide accurate information to passengers regarding flight schedules, airport facilities, and services.
    • Issue Resolution: Address and resolve passenger concerns and inquiries promptly and professionally.
    • Coordinating Services: Collaborate with airline staff, ground services, and security personnel to ensure coordinated services.
    • Ensuring Compliance: Ensure adherence to airport and airline policies and regulations.


    • Customer Service Excellence: Strong customer service orientation with excellent communication and interpersonal skills.
    • Problem Solving: Ability to address and resolve issues efficiently.
    • Team Collaboration: Work effectively as part of a team to deliver seamless customer service.
    • Adaptability: Ability to adapt to a dynamic airport environment.

    Education and Experience Requirements

    • High School Diploma: Minimum educational requirement.
    • Customer Service Training: Completion of customer service training is advantageous.
    • Experience: Previous experience in customer service, hospitality, or a related field is preferred.

    Working Environments

    • Airport Terminal: Work within the busy environment of the airport terminal.
    • Flexible Hours: Availability for flexible working hours, including evenings, weekends, and holidays.


    • Competitive salary
    • Health and dental insurance
    • Employee discounts on airport services
    • Training and development opportunities


    Commensurate with experience and qualifications.


    Join the Najran Domestic Airport team and be a part of delivering exceptional customer service in the heart of Saudi Arabia. This is an exciting opportunity to contribute to the positive travel experience of passengers. Apply now to join a dynamic team and play a key role in ensuring the success of Najran Domestic Airport.

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