Front Office Job in Qatar at Grand Hyatt Doha

Grand Hyatt Doha
    Published
    March 8, 2024
    Location
    Lussail City, Qatar,Doha, Qatar
    Category
    Job Type

    Description

    Job Overview

    Grand Hyatt Doha is seeking a dynamic and customer-focused individual to join our team in Qatar as part of the Front Office staff. As a Front Office team member, you will play a pivotal role in creating a positive first impression for our guests and ensuring exceptional service throughout their stay.

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    Job Responsibilities

    • Greet and assist guests during check-in and check-out processes.
    • Handle reservations and inquiries via phone, email, and in person.
    • Provide information about hotel services, facilities, and local attractions.
    • Process payments and maintain accurate guest accounts.
    • Address and resolve guest concerns and complaints promptly.
    • Collaborate with other hotel departments to ensure seamless guest experiences.
    • Maintain a tidy and organized front desk area.

    Qualifications/Skills

    • Excellent communication and interpersonal skills.
    • Strong organizational and multitasking abilities.
    • Proficient in using hotel management systems.
    • Problem-solving skills and a proactive approach to guest satisfaction.
    • Previous experience in a similar front office or hospitality role is preferred.

    Education and Experience Requirements

    • High school diploma or equivalent.
    • Additional certification or diploma in hospitality is advantageous.
    • Previous experience in a hotel front office role is beneficial.

    Working Environments

    • Front desk and lobby area of the hotel.
    • Interaction with guests and other hotel staff.

    Benefits

    • Competitive salary.
    • Health insurance coverage.
    • Retirement savings plan.
    • Training and development opportunities.
    • Employee discounts on Grand Hyatt Doha services.

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    Salary

    Commensurate with experience.

    Conclusions

    Join Grand Hyatt Doha and be a part of our commitment to delivering exceptional hospitality experiences. As a member of the Front Office team, you will contribute to creating memorable stays for our guests. Apply now to showcase your hospitality skills and become an integral part of the Grand Hyatt Doha family. We look forward to welcoming you to our team.

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