Badlands Motel/Whifs Flapjack House, a renowned hospitality establishment known for its warm ambiance and excellent service, is seeking a dedicated and experienced Hotel Managing Supervisor to join our team in Canada. We are looking for a motivated individual who can oversee daily operations, ensure guest satisfaction, and lead our staff to deliver outstanding service.

Job Details:

• Company: Badlands Motel/Whifs Flapjack House
  
• Job Position: Hotel Managing Supervisor
  
• Salary: $24 hourly
  
• Job Type: Full Time
  
• Location: Drumheller, AB
  
• Duty Shift: Day, Evening, Weekend, Morning
  
• Duty Hour: 8 hrs + overtime
  
• No of Vacancies: 4
  
• Country: Canada

Languages

• English

Education

• Secondary (high) school graduation certificate

Experience

• Experience an asset

Job Overview

The Hotel Managing Supervisor will be responsible for managing all aspects of hotel operations, including guest services, staff supervision, and administrative tasks. This role requires strong leadership skills, exceptional organizational abilities, and a commitment to maintaining high standards of hospitality.

Job Responsibilities

• Oversee daily operations of the hotel to ensure smooth and efficient functioning
• Manage front desk operations, including check-ins, check-outs, and reservations
• Supervise and train hotel staff, ensuring adherence to company policies and procedures
• Monitor and address guest feedback to maintain high levels of satisfaction
• Coordinate with housekeeping and maintenance teams to ensure rooms and facilities are in excellent condition
• Implement and enforce safety and security measures for guests and staff
• Handle guest complaints and resolve issues promptly and professionally
• Prepare and manage budgets, financial reports, and other administrative tasks
• Collaborate with marketing and sales teams to promote the hotel and increase occupancy

Qualifications/Skills

• Excellent leadership and team management skills
• Strong interpersonal and communication abilities
• Exceptional organizational and multitasking skills
• Proficiency in hotel management software and Microsoft Office Suite
• Customer-focused with a keen attention to detail
• Ability to handle stressful situations calmly and effectively

Education and Experience Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field
• Previous experience in hotel management or a supervisory role in the hospitality industry
• In-depth knowledge of hospitality industry standards and best practices
• Experience with budgeting, financial management, and administrative duties

Working Environments

• Full-time position based at Badlands Motel/Whifs Flapjack House in Canada
• Flexible working hours, including evenings, weekends, and holidays
• Collaborative and supportive team environment
• Opportunities for professional development and career advancement

Benefits

• Competitive salary and performance-based bonuses
• Health, dental, and vision insurance
• Paid time off and holidays
• Employee discounts on hotel accommodations and dining
• Opportunities for ongoing training and professional development

Salary

The salary for the Hotel Managing Supervisor position is competitive and based on experience and qualifications. Details will be discussed during the interview process.

How to Apply

By email
motelbadlands@gmail.com

Conclusion

Join the Badlands Motel/Whifs Flapjack House team and contribute to creating memorable experiences for our guests. We are looking for a dedicated Hotel Managing Supervisor who can lead our team to success and uphold our commitment to excellence. Apply today and take the next step in your hospitality career with us.