Receptionist Job in Oman at Crowne Plaza Hotels & Resorts

Job Overview:

Crowne Plaza Hotels & Resorts is currently seeking a professional and customer-focused Receptionist to join our team in Oman. The Receptionist will serve as the first point of contact for guests and provide exceptional service to ensure a positive experience.

Job Responsibilities:

• Greet guests upon arrival and assist with check-in and check-out procedures.
• Handle guest inquiries and requests promptly and courteously.
• Manage reservations and room assignments using hotel management software.
• Answer phone calls and direct them to the appropriate department or staff member.
• Process payments and maintain accurate records of guest transactions.
• Provide information about hotel facilities, services, and local attractions.
• Ensure the lobby and reception area are clean, organized, and presentable at all times.
• Assist with administrative tasks as needed.

Qualifications/Skills:

• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational abilities.
• Ability to remain calm and professional in high-pressure situations.
• Proficiency in Microsoft Office Suite and hotel management software.
• Previous experience in a customer service or hospitality role preferred.

Education and Experience Requirements:

• High school diploma or equivalent.
• Previous experience as a receptionist or in a similar role is an advantage.

Working Environments:

• Dynamic and fast-paced hospitality environment.
• Interaction with guests, colleagues, and management on a daily basis.
• Opportunities for career growth and development within Crowne Plaza Hotels & Resorts.

Benefits:

• Competitive salary based on experience and qualifications.
• Health insurance and other benefits package.
• Discounts on hotel stays, dining, and other amenities.
• Training and development opportunities.

Salary:

Salary will be commensurate with experience and qualifications.

Conclusions:

Join Crowne Plaza Hotels & Resorts and become part of a global hospitality brand committed to delivering exceptional experiences to our guests. As a Receptionist in Oman, you will have the opportunity to showcase your hospitality skills and contribute to the success of our hotel. Apply now and embark on a rewarding career journey with Crowne Plaza Hotels & Resorts.