Description
JIM & DON INVESTMENTS LTD. is a prominent name in the retail industry, committed to providing exceptional products and services to our customers. We are currently seeking a motivated and experienced Retail Store Supervisor to join our team in Canada. If you have a passion for retail and excellent leadership skills, we encourage you to apply for this exciting opportunity.
Job Overview
As a Retail Store Supervisor at JIM & DON INVESTMENTS LTD., you will oversee the daily operations of our retail store, manage a team of staff, and ensure that our customers receive top-notch service. This role requires strong organizational skills, a deep understanding of retail operations, and a commitment to driving customer satisfaction and business success.
Job Responsibilities
- Supervise and coordinate the activities of retail staff.
- Ensure that the store is well-stocked, clean, and visually appealing, with products properly displayed and priced.
- Monitor and analyze sales performance, providing feedback and coaching to staff.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Train and mentor new staff, ensuring they understand company policies and procedures.
- Maintain accurate records of sales, inventory, and staff schedules.
- Conduct regular staff meetings and training sessions to ensure continuous improvement.
- Implement and oversee store promotions and marketing initiatives.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Collaborate with upper management to set goals and develop strategic plans for the store.
Qualifications/Skills
- Proven experience as a retail supervisor or in a similar supervisory role in the retail industry.
- Strong understanding of retail operations, sales techniques, and customer service practices.
- Excellent organizational and time management skills.
- Ability to lead and motivate a team to achieve sales targets and provide excellent service.
- Strong communication and interpersonal skills.
- Proficiency in using retail management software and POS systems.
- Attention to detail and commitment to providing high-quality service.
- Ability to handle customer complaints and resolve conflicts effectively.
Education and Experience Requirements
- High school diploma or equivalent; post-secondary education in business administration, retail management, or a related field is preferred.
- Minimum of 3 years of experience in retail management.
- Certification in retail management or a related field is an advantage.
Working Environments
- Work primarily in a retail store environment.
- Requires standing for extended periods and the ability to lift and move merchandise.
- Flexible working hours, including evenings, weekends, and holidays, depending on store needs.
Benefits
- Competitive salary with opportunities for performance-based bonuses.
- Health and dental insurance.
- Paid vacation and sick leave.
- Opportunities for professional development and career advancement.
- Supportive and collaborative work environment.
- Employee discounts on store products.
Salary
- The salary for this position starts at $23 per hour and may vary based on experience and qualifications.
How to Apply
By email
supremesmokebc@gmail.com
By mail
2766 Dunsmuir Ave
Cumberland, BC
V0R 1S0
Conclusion
Join JIM & DON INVESTMENTS LTD. and be a part of a team dedicated to delivering exceptional retail experiences and driving store success. We look forward to welcoming a skilled and enthusiastic Retail Store Supervisor who will contribute to our continued growth and success. Apply today and take the next step in your retail management career with us!