IKEA
Description
Job Overview
IKEA is seeking a talented and experienced individual to join our team in Kuwait as a Shop Manager. As a Shop Manager, you will be responsible for overseeing the daily operations of the IKEA store, ensuring exceptional customer service and maximizing sales.
Job Responsibilities
- Manage and lead a team of sales associates, supervisors, and other staff members.
- Develop and implement strategies to drive sales and meet targets.
- Ensure excellent customer service by coaching and training staff on product knowledge and service standards.
- Monitor inventory levels and ensure stock availability to meet customer demand.
- Analyze sales data and trends to identify opportunities for improvement.
- Maintain cleanliness and organization throughout the store.
- Handle customer inquiries, concerns, and complaints in a timely and professional manner.
- Collaborate with other departments to ensure smooth operations and execution of promotions and events.
- Implement health and safety protocols to create a safe shopping environment for customers and staff.
Qualifications/Skills
- Proven experience in a retail management role, preferably in a similar industry.
- Strong leadership and communication skills.
- Excellent customer service and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Knowledge of retail operations and sales techniques.
- Strong organizational and time management skills.
- Ability to work effectively under pressure.
Education and Experience Requirements
- Bachelor's degree in Business Administration, Retail Management, or a related field preferred.
- Minimum of 3 years of experience in retail management.
Working Environments
- Office-based role, with regular visits to the shop floor.
- Interaction with customers, staff, and management.
Benefits
- Competitive salary package.
- Health insurance coverage.
- Annual leave and public holiday entitlement.
- Opportunities for career advancement within IKEA.
Salary
- Competitive salary commensurate with experience.
How to Apply
Apply on the employer site
Conclusions
Join IKEA and become part of a global brand committed to creating a better everyday life for the many people. This is an exciting opportunity for experienced retail professionals to lead a dedicated team and contribute to the success of our store in Kuwait. Apply now and start your journey with us.