Four Seasons in Riyadh is seeking a dedicated Room Service Supervisor to join our team. As a Room Service Supervisor, you will oversee the efficient operation of the room service department, ensuring exceptional service delivery to our guests.
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- Supervise and coordinate the activities of room service staff, including servers, runners, and order takers.
- Train and mentor team members to maintain high standards of service and professionalism.
- Monitor and manage inventory levels for room service items, ensuring adequate stock levels.
- Schedule and assign tasks to staff based on business needs and guest preferences.
- Handle guest inquiries and complaints promptly and effectively.
- Ensure compliance with food safety and sanitation standards.
- Collaborate with other departments to coordinate guest requests and special arrangements.
- Prepare reports on room service performance and recommend improvements.
- Proven experience in a supervisory role in the hospitality industry, preferably in room service or food and beverage.
- Strong leadership and communication skills.
- Excellent customer service and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Knowledge of food and beverage operations and service standards.
- Attention to detail and organizational skills.
Education and Experience Requirements
- High school diploma or equivalent.
- Previous experience in a supervisory role in the hospitality industry.
- Additional training or certification in food and beverage service is a plus.
- Office-based role, with regular visits to the room service area.
- Interaction with guests, staff, and management.
- Competitive salary package.
- Health insurance coverage.
- Annual leave and public holiday entitlement.
- Opportunities for career development and advancement within Four Seasons.
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- Competitive salary commensurate with experience.
How to Apply
Join Four Seasons and be part of a renowned hospitality brand committed to delivering exceptional service experiences. This is an exciting opportunity for experienced supervisors to lead a dedicated team and contribute to the success of our room service operations in Riyadh. Apply now and embark on a rewarding career journey with us.
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