Join our dynamic team in Qatar as a Customer Care Specialist, where your passion for service will make a significant impact. This role comes with the added benefit of an Azad Visa, providing flexibility and independence in your professional journey.
- Employer Name: Server Assistant/Busperson - Elements
- Position: Customer Care
- No of Vacancies: 1
- Salary: QR1500- QR 5200 Per Month
- Employment Type: Full-time, Part-time
- Location: Qatar
- No degree certificate or diploma
- 3 years to less than 5 years
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- Customer Interaction:
- Provide exceptional customer service through various channels (phone, email, chat).
- Address inquiries, resolve issues, and ensure customer satisfaction.
- Problem Resolution:
- Investigate and resolve customer complaints or concerns promptly.
- Escalate complex issues to higher levels when necessary.
- Order Processing:
- Facilitate order placement, tracking, and resolution of delivery issues.
- Collaborate with other departments to ensure seamless order fulfillment.
- Effectively communicate product information and policies to customers.
- Keep customers informed about order status and updates.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Customer-focused attitude with empathy and patience.
- Ability to work in a fast-paced and team-oriented environment.
- Familiarity with customer service software and systems.
Education and Experience Requirements:
- High school diploma or equivalent.
- Previous experience in customer service or a related field is a plus.
- Proficiency in MS Office and customer service software.
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- Collaborative office setting with a focus on customer satisfaction.
- Interaction with a diverse team and customers from various backgrounds.
- Flexibility to adapt to different customer scenarios.
- Competitive salary based on qualifications and experience.
- Azad Visa for increased flexibility and independence.
- Health insurance coverage.
- Professional development opportunities.
- Supportive and inclusive working environment.
Competitive salary based on qualifications and experience.
How to Apply:
Embark on a rewarding career in customer care in Qatar! This opportunity with an Azad Visa not only offers a competitive salary but also allows you to contribute to a positive customer experience. Apply now and be part of a dynamic team committed to excellence in customer care!
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