Description
Job Details
Company:- Webhelp
Salary:- 20.00 per hourly
Job Type:- Full Time
Job Overview
We are seeking friendly and dedicated individuals to join our team in Canada as Customer Service Representatives. The Customer Service Representatives will be responsible for providing excellent service to our customers, addressing inquiries, and resolving concerns to ensure a positive experience.
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Job Responsibilities
- Greet customers and assist them with inquiries, requests, and concerns.
- Provide accurate information about products, services, and company policies.
- Process customer orders, payments, and returns efficiently and accurately.
- Handle customer complaints and resolve issues promptly and professionally.
- Maintain a clean and organized work environment.
- Collaborate with other team members to ensure a seamless customer experience.
- Follow company procedures and guidelines for customer service.
Qualifications/Skills
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities.
- Ability to work well under pressure and in a fast-paced environment.
- Attention to detail and accuracy in handling customer transactions.
- Adaptability and flexibility in dealing with diverse customer needs.
Education and Experience Requirements
- High school diploma or equivalent.
- Previous experience in customer service or retail preferred but not required.
- Knowledge of customer service principles and practices.
Working Environments
- Retail store, restaurant, call center, or office environment.
- Interaction with customers both in person and over the phone.
Benefits
- Competitive hourly wage.
- Health and dental benefits package.
- Retirement savings plan.
- Opportunities for career advancement and professional development.
- Employee discounts on products and services.
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Salary
Hourly wage will be based on experience and qualifications.
How to Apply
Conclusions
Join our team and make a difference by providing exceptional service to our customers. We offer a supportive work environment, competitive compensation, and opportunities for growth and advancement in the customer service industry. Apply now and become part of our dynamic team as a Customer Service Representative!