Customer Service Job in UAE at Nexus Insurance Brokers

Nexus Insurance Brokers
Published
March 2, 2024
Location
United Arab Emirates, Dubai,City, United Arab Emirates
Category
Job Type

Description

Job Overview

Nexus Insurance Brokers in the UAE is seeking enthusiastic individuals to join our team as Customer Service representatives. As a Customer Service representative, you will be the first point of contact for our clients, providing assistance and support to ensure their satisfaction and retention.

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Job Responsibilities

  • Respond promptly to customer inquiries via phone, email, or in-person.
  • Handle and resolve customer complaints and concerns in a professional manner.
  • Provide information about insurance products and services to clients.
  • Process policy applications, renewals, and cancellations accurately and efficiently.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other departments to address customer needs and inquiries.

Qualifications/Skills

  • Excellent communication and interpersonal skills.
  • Strong customer service orientation.
  • Ability to multitask and prioritize tasks effectively.
  • Attention to detail and accuracy in data entry and documentation.
  • Proficiency in Microsoft Office applications.

Education and Experience Requirements

  • High school diploma or equivalent.
  • Previous experience in customer service or related roles preferred.
  • Experience in the insurance industry is advantageous but not required.

Working Environments

  • Collaborative and supportive work environment.
  • Opportunities for learning and professional development.
  • Exposure to diverse clientele and insurance products.

Benefits

  • Competitive salary.
  • Health insurance coverage.
  • Retirement savings plan.
  • Paid time off and holiday pay.
  • Training and development opportunities.
  • Employee discounts on insurance products and services.

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Salary

  • Competitive salary based on experience and qualifications.

How to Apply

Apply on the employer site

Conclusions

Join Nexus Insurance Brokers in the UAE and become part of a leading insurance brokerage firm. As a Customer Service representative, you'll have the opportunity to make a positive impact on our clients' experience and contribute to the success of our business. Apply now to start your career with Nexus Insurance Brokers.

Apply
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