Customer Service Job in UAE at Nexus Insurance Brokers

Job Overview

Nexus Insurance Brokers in the UAE is seeking enthusiastic individuals to join our team as Customer Service representatives. As a Customer Service representative, you will be the first point of contact for our clients, providing assistance and support to ensure their satisfaction and retention.

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Job Responsibilities

• Respond promptly to customer inquiries via phone, email, or in-person.
• Handle and resolve customer complaints and concerns in a professional manner.
• Provide information about insurance products and services to clients.
• Process policy applications, renewals, and cancellations accurately and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to address customer needs and inquiries.

Qualifications/Skills

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy in data entry and documentation.
• Proficiency in Microsoft Office applications.

Education and Experience Requirements

• High school diploma or equivalent.
• Previous experience in customer service or related roles preferred.
• Experience in the insurance industry is advantageous but not required.

Working Environments

• Collaborative and supportive work environment.
• Opportunities for learning and professional development.
• Exposure to diverse clientele and insurance products.

Benefits

• Competitive salary.
• Health insurance coverage.
• Retirement savings plan.
• Paid time off and holiday pay.
• Training and development opportunities.
• Employee discounts on insurance products and services.

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Salary

• Competitive salary based on experience and qualifications.

How to Apply

Apply on the employer site

Conclusions

Join Nexus Insurance Brokers in the UAE and become part of a leading insurance brokerage firm. As a Customer Service representative, you'll have the opportunity to make a positive impact on our clients' experience and contribute to the success of our business. Apply now to start your career with Nexus Insurance Brokers.