Customer Service Officer Job in Kuwait Airways with Sponsorship

Kuwait Airways
    June 13, 2024
    rakan tower, kuwait city, kuwait, rakan tower, Ireland
    Job Type


    Job Overview

    Are you a customer-focused individual seeking a rewarding career in the aviation industry? Kuwait Airways is offering exciting Customer Service Officer positions with sponsorship opportunities for eligible candidates. Join our airline and be a vital part of delivering exceptional service to our passengers while working in a diverse and dynamic environment.

    Job Details:

    • Employer Name: Kuwait Airways
    • Position: Customer Service Officer
    • No of Vacancies: 1
    • Salary: KD150- KD 500 Per Month
    • Employment Type: Full-time,  Part-time
    • Location: Kuwait


    • No degree certificate or diploma


    • 3 years to less than 5 years

    Job Responsibilities

    As a Customer Service Officer at Kuwait Airways, your responsibilities will include:

    • Welcoming and assisting passengers at the airport check-in counters.
    • Providing information and guidance on flight schedules, fares, and services.
    • Assisting passengers with ticketing, reservations, and boarding processes.
    • Handling passenger inquiries and resolving issues or complaints.
    • Ensuring compliance with airline policies and safety regulations.
    • Collaborating with airport and ground handling staff to ensure smooth operations.


    To excel in this role, you should possess:

    • Excellent communication and interpersonal skills.
    • Customer service orientation and a friendly demeanor.
    • Problem-solving abilities and a proactive attitude.
    • Adaptability and the ability to work in a fast-paced airport environment.
    • Attention to detail and the ability to handle multiple tasks simultaneously.

    Education and Experience Requirements

    • High school diploma or equivalent.
    • Previous customer service experience is preferred but not mandatory.
    • Eligibility for sponsorship will depend on qualifications and experience.

    Working Environments

    Customer Service Officers work at airport terminals, interacting directly with passengers. This role involves frequent interaction with passengers, airline staff, and airport authorities.


    We offer a comprehensive benefits package, including:

    • Sponsorship opportunities for eligible candidates.
    • Competitive salary and benefits based on qualifications and experience.
    • Extensive training and development programs.
    • Travel privileges, including discounted or complimentary airfare.
    • A dynamic and multicultural work environment.


    The salary for Customer Service Officer positions in Kuwait Airways will be competitive and commensurate with industry standards.


    1. Is sponsorship available for candidates applying for Customer Service Officer positions in Kuwait Airways?

    Yes, we offer sponsorship opportunities for eligible candidates interested in pursuing a career as Customer Service Officers.

    2. What qualifications are required for the Customer Service Officer role in Kuwait Airways?

    Qualifications include a high school diploma or equivalent. Previous customer service experience is preferred but not mandatory.

    3. What benefits are included with these Customer Service Officer positions?

    Our benefits package may include sponsorship, competitive salary and benefits, extensive training and development programs, travel privileges, and a diverse work environment.


    Join Kuwait Airways as a Customer Service Officer and play a crucial role in ensuring exceptional passenger experiences. Apply today to explore sponsorship opportunities and become an essential part of our dedicated team. We look forward to welcoming you to Kuwait Airways!

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