Customer Service Representative at King Khalid International Airport Job in Saudi Arabia

King Khalid International Airport
February 27, 2024
Airport Road, King Khalid International Airport, Riyadh Saudi Arabia, Riyadh, Saudi Arabia
Job Type


Job Overview

King Khalid International Airport is currently seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. This role is crucial in providing exceptional service to passengers and ensuring a positive experience at our airport.

Job Details:

  • Employer Name: King Khalid International Airport
  • Position: Various
  • No of Vacancies: 1
  • Salary: SR 1500.00- 7500.00
  • Employment Type: Full-time,  Part-time
  • Location: Saudi Arabia


  • No degree certificate or diploma


  • 3 years to less than 5 years

Also, check: Bisha Domestic Airport jobs in Saudi Arabia

Job Responsibilities

  • Passenger Assistance: Provide assistance and information to passengers, addressing inquiries, and ensuring a smooth travel experience.
  • Conflict Resolution: Handle customer concerns and complaints in a professional and timely manner, seeking resolutions to maintain customer satisfaction.
  • Check-In Support: Assist with check-in processes, including ticketing, baggage handling, and ensuring compliance with airline regulations.
  • Communication: Effectively communicate with passengers, airport staff, and airline personnel to coordinate services and address issues.
  • Emergency Response: Participate in emergency response procedures, providing assistance and guidance to passengers during unforeseen events.


  • Customer Service: Strong customer service orientation with excellent interpersonal skills.
  • Communication: Clear and effective verbal and written communication skills.
  • Problem Solving: Ability to quickly assess situations and provide solutions.
  • Multitasking: Capable of handling multiple tasks efficiently in a fast-paced environment.

Education and Experience Requirements

  • High School Diploma: Minimum educational requirement.
  • Experience: Previous experience in customer service, hospitality, or a related field is an asset.

Also, check: King Khalid International Airport jobs in Saudi Arabia

Working Environments

  • Airport Terminal: Work in a bustling airport terminal, assisting passengers from various backgrounds.
  • Shift Work: Ability to work flexible hours, including evenings, weekends, and holidays.


  • Competitive salary
  • Health and dental insurance
  • Employee assistance program
  • Opportunities for professional development


Commensurate with experience and qualifications.

How to Apply

Apply on the company website


Join the King Khalid International Airport team and contribute to the welcoming and efficient operation of one of the premier airports in the region. If you have a passion for customer service and thrive in a dynamic environment, apply now to be part of a team dedicated to providing exceptional experiences for travelers. Elevate your career with us at King Khalid International Airport!

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