Description
Job Overview
Marriott International is currently seeking dedicated and customer-focused individuals to join our team as Guest Arrival Experts in Dubai. As a Guest Arrival Expert, you will play a pivotal role in providing a warm welcome and seamless arrival experience for our guests, ensuring their satisfaction from the moment they arrive at our hotel.
Job Responsibilities
- Greet guests upon arrival with a warm and friendly demeanor.
- Assist guests with luggage handling and escort them to their rooms.
- Provide information about hotel amenities, services, and local attractions.
- Anticipate guests' needs and personalize their experience to exceed expectations.
- Coordinate with other departments to fulfill guest requests and preferences.
- Maintain cleanliness and organization of the arrival area.
Qualifications/Skills
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Customer-focused attitude and ability to provide personalized service.
- Physical stamina and ability to lift and carry luggage.
Education and Experience Requirements
- High school diploma or equivalent.
- Previous experience in a customer service role, preferably in the hospitality industry.
- Knowledge of local attractions and amenities is beneficial.
Working Environments
- Hotel lobby and arrival area.
- Potential exposure to varying weather conditions during outdoor activities.
- Collaboration with hotel staff and guests in a team-oriented setting.
Benefits
- Competitive salary
- Health and dental insurance
- Paid time off
- Employee discounts on Marriott properties worldwide
Salary
Commensurate with experience.
Conclusions
Join our esteemed team at Marriott International and become an integral part of creating memorable experiences for our guests in Dubai. As a Guest Arrival Expert, you'll have the opportunity to showcase your hospitality skills while enjoying competitive benefits and opportunities for growth within our global hospitality network. Apply now and embark on a rewarding career journey with us!