Automated Systems Company
Description
Job Overview
Automated Systems Company is currently seeking dedicated individuals to join our team for IT Support positions in Kuwait. As an IT Support professional, you will play a crucial role in maintaining and troubleshooting our IT infrastructure to ensure seamless operations.
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Job Responsibilities
- Help Desk Support:
- Provide first-line technical support to end-users for hardware and software issues.
- Respond to support requests via phone, email, or in person, resolving issues promptly.
- Software Installation and Configuration:
- Install and configure software applications and updates.
- Ensure compatibility and troubleshoot any installation issues.
- Hardware Troubleshooting:
- Diagnose and resolve hardware issues, coordinating with vendors for repairs or replacements.
- Conduct regular maintenance to ensure optimal performance.
- Network Support:
- Assist in maintaining and troubleshooting the organization's network infrastructure.
- Collaborate with network administrators to resolve connectivity issues.
Qualifications/Skills
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal abilities.
- Technical proficiency in IT support and troubleshooting.
- Familiarity with Windows and Mac operating systems.
- Customer-focused with a positive attitude.
Education and Experience Requirements
- Bachelor's degree in Information Technology or related field.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional).
- Minimum of 3 years of experience in IT support roles.
Working Environments
- Automated Systems Company offices and client sites in Kuwait.
- Office settings, data centers, and remote support environments.
Benefits
- Competitive salary.
- Health and dental insurance coverage.
- Retirement savings plans.
- Training and professional development opportunities.
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Salary
- Salary will be commensurate with experience and industry standards.
Conclusions
Join Automated Systems Company and be part of a dynamic IT team in Kuwait. If you have the skills and experience in IT support, we encourage you to apply. Elevate your career with us and contribute to the success of our technology-driven initiatives.