Description
Job Overview
We are actively seeking skilled IT Support professionals to join our dynamic team in Qatar. This exciting opportunity comes with the added benefit of visa sponsorship. The successful candidates will play a crucial role in providing technical assistance and support to our organization's IT users.
Job Details:
- Employer Name: University of Doha for Science and Technology
- Position: IT Support
- No of Vacancies: 1
- Salary: QR 1500- QR 5200 Per Month
- Employment Type: Full-time, Part-time
- Location: Qatar
Education
- No degree certificate or diploma
Experience
- 3 years to less than 5 years
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Job Responsibilities
- User Support:
- Provide timely technical support to end-users, resolving hardware and software issues.
- Assist with the installation, configuration, and maintenance of IT equipment.
- Troubleshooting:
- Diagnose and resolve technical problems through effective troubleshooting.
- Escalate issues to higher-level support when necessary.
- Network Support:
- Assist in the maintenance and troubleshooting of network infrastructure.
- Ensure the security and integrity of IT systems.
- Software Updates:
- Manage and oversee software updates and patches.
- Conduct regular system checks for vulnerabilities.
- Documentation:
- Maintain accurate records of IT support activities.
- Create and update technical documentation for end-users.
Qualifications/Skills
- Proven experience in IT support roles.
- Strong knowledge of hardware, software, and network troubleshooting.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
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Education and Experience Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Minimum of 2 years of experience in IT support.
Working Environments
IT Support professionals may work in office settings, providing both remote and on-site support. Flexibility in working environments is essential to meet user needs.
Benefits
- Competitive salary with performance-based bonuses.
- Visa sponsorship for eligible candidates.
- Health and dental insurance coverage.
- Opportunities for professional development and training.
- Employee assistance programs.
Salary
The salary for this position will be competitive and commensurate with the candidate's experience and qualifications.
Conclusions
Join our IT Support team and contribute to the seamless operation of our organization's technology infrastructure. We welcome applications from candidates seeking visa sponsorship. Shortlisted candidates will be contacted for interviews. We are an equal opportunity employer committed to excellence in IT support and diversity.