Sales Assistant Job in Doha at Qatar Airways

March 4, 2024
Lussail City, Lussail, Qatar
Job Type


Job Overview

Qatar Airways in Doha is seeking a motivated and customer-oriented individual to join our team as a Sales Assistant. The Sales Assistant will play a key role in providing support to our sales team and assisting customers with their inquiries and bookings.

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Job Responsibilities

  • Assist customers with inquiries, providing information about flight schedules, fares, and services
  • Process ticket reservations, changes, and cancellations accurately and efficiently
  • Handle customer complaints and concerns, resolving issues in a timely and professional manner
  • Maintain accurate records of sales transactions and customer interactions
  • Collaborate with other departments to ensure customer satisfaction and smooth operations
  • Assist with administrative tasks such as filing, data entry, and preparing reports


  • Excellent communication and interpersonal skills
  • Strong customer service orientation with a focus on meeting customer needs and expectations
  • Ability to work well under pressure and multitask in a fast-paced environment
  • Proficiency in computer systems and reservation software
  • Attention to detail and accuracy in work

Education and Experience Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or sales role is preferred but not required
  • Training in airline reservations systems and procedures is an asset

Working Environments

  • Collaborative and team-oriented work environment
  • Opportunities for learning and professional development
  • Supportive team culture with a focus on excellence and customer satisfaction


  • Competitive salary
  • Health insurance coverage
  • Retirement savings plan
  • Paid time off and holidays
  • Training and development opportunities
  • Employee discounts on travel and other company services

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Salary will be competitive and commensurate with qualifications and experience.

How to Apply

Apply on the employer site


Joining Qatar Airways as a Sales Assistant offers the opportunity to be part of a leading global airline with a commitment to excellence and innovation. We welcome motivated and customer-focused individuals to apply and contribute to our team in Doha.

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