BMC Software
Description
Job Overview
BMC Software in Saudi Arabia is seeking a dedicated Support Assistant to join our team. As a Support Assistant, you will play a crucial role in providing administrative support to our customer support team, ensuring efficient operations and excellent customer service.
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Job Responsibilities
- Assist in managing customer inquiries and support tickets.
- Coordinate scheduling and logistics for customer support activities.
- Maintain accurate records and documentation of customer interactions.
- Provide administrative support to the customer support team, including data entry, filing, and correspondence.
- Assist in preparing reports and presentations as needed.
- Collaborate with internal teams to ensure timely resolution of customer issues.
Qualifications/Skills
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Effective communication and interpersonal abilities.
- Proficiency in Microsoft Office applications.
- Ability to multitask and prioritize tasks effectively.
- Previous experience in customer service or administrative support is advantageous.
Education and Experience Requirements
- High school diploma or equivalent.
- Previous experience in a similar administrative or customer support role preferred.
Working Environments
- Collaborative and supportive work environment.
- Opportunities for learning and professional development.
- Exposure to cutting-edge technology and software solutions.
Benefits
- Competitive salary.
- Health insurance coverage.
- Retirement savings plan.
- Paid time off and holiday pay.
- Training and development opportunities.
- Employee discounts on BMC Software products.
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Salary
- Competitive salary based on experience and qualifications.
How to Apply
Conclusions
Join the BMC Software team in Saudi Arabia and be part of a leading global provider of software solutions. As a Support Assistant, you'll have the opportunity to contribute to our customer support efforts and play a vital role in ensuring customer satisfaction. Apply now to start your career with BMC Software.