Support Assistant Job in Saudi Arabia at BMC Software

BMC Software
Published
March 2, 2024
Location
Riyadh, Saudi Arabia, Riyadh, Saudi Arabia
Category
Job Type

Description

Job Overview

BMC Software in Saudi Arabia is seeking a dedicated Support Assistant to join our team. As a Support Assistant, you will play a crucial role in providing administrative support to our customer support team, ensuring efficient operations and excellent customer service.

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Job Responsibilities

  • Assist in managing customer inquiries and support tickets.
  • Coordinate scheduling and logistics for customer support activities.
  • Maintain accurate records and documentation of customer interactions.
  • Provide administrative support to the customer support team, including data entry, filing, and correspondence.
  • Assist in preparing reports and presentations as needed.
  • Collaborate with internal teams to ensure timely resolution of customer issues.

Qualifications/Skills

  • Excellent organizational and time management skills.
  • Strong attention to detail and accuracy.
  • Effective communication and interpersonal abilities.
  • Proficiency in Microsoft Office applications.
  • Ability to multitask and prioritize tasks effectively.
  • Previous experience in customer service or administrative support is advantageous.

Education and Experience Requirements

  • High school diploma or equivalent.
  • Previous experience in a similar administrative or customer support role preferred.

Working Environments

  • Collaborative and supportive work environment.
  • Opportunities for learning and professional development.
  • Exposure to cutting-edge technology and software solutions.

Benefits

  • Competitive salary.
  • Health insurance coverage.
  • Retirement savings plan.
  • Paid time off and holiday pay.
  • Training and development opportunities.
  • Employee discounts on BMC Software products.

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Salary

  • Competitive salary based on experience and qualifications.

How to Apply

Apply on the employer site

Conclusions

Join the BMC Software team in Saudi Arabia and be part of a leading global provider of software solutions. As a Support Assistant, you'll have the opportunity to contribute to our customer support efforts and play a vital role in ensuring customer satisfaction. Apply now to start your career with BMC Software.

Apply
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