BERNADETTE REYES

A bachelor of arts in psychology trains students in foundational psychological theories and practices, human behavior, mental health conditions, and cognitive processes.

• Prepare and send out invoices for collection.
• Process incoming payments
• Reconcile customer accounts
• Issue credit notes
• Create AR aging and metrics reports using SAP software.
• Follow up with customers regarding past-due payments
• Update client billing information
• Maintain documentation for compliance reporting and audits

• Update the database on daily basis and generate report.
• Encode the remittance and analyses which customers are paid and not
paid.
• Notify the sales agent about the overdue collection and undelivered
invoice.
• Tag the delivered invoices and distribute to the corresponding sales
agent.
• Prepare lot discount/credit note for the stores/hypermarket customers.
• Conduct internal audit weekly to all sales agent for their current and
overdue invoices.
• Analyze the customer’s payment status before approval of the new PO.
• Conduct weekly audit for the warehouse supervisor for the on-hand
invoices and follow up the delivery schedule of the same.

• Call contacts of newly diagnosed cases.
• Communicate with contacts in a professional and empathetic manner maintaining emotional and cultural awareness.
• Collect and record information on symptoms and needs into the data base system with accuracy.
• Provide contacts with approved information about isolation and quarantine procedures, and if appropriate, refer them to testing according to protocol and/or to a COVID-19 Community Support Specialist for social resources.
• Follow a set script to inform contacts about the importance of isolation or quarantine and what to do if symptoms are present or develop.

Setting up project files for Consultant new project.
• Handling project files.
• Prepare transmittal for all documents to be send to Consultant head office.
• Scanning and filing documents.
• Update data register for project incoming and outgoing documents.
• Provide support to the Client in updating project close-out report.
• Receiving document submittal from the Contractors, put distribution stamp for Resident Engineer’s review
and distributes to the concern Engineers afterwards.
Prepare transmittal cover for the document submittals like material, shop drawing, outsourcing proposal, RFI, etc.
• Review the document submittal before submitting and notified Project Manager if there is an error or missing document attachment.
• Collecting documents required to be attach in document submittals.
• Update daily the data register of the project and update the Project Manager & Planning Engineer for weekly report submittal.
• Distributing of document submittals commented by the Consultant to the concern person by email and by hand and follows up for action or reply if required.
• Coordinate with Head Office for the subcontractor contract agreement, LPOs and request for materials for the
Project and other administration duties.
• Prepare monthly timesheet for the staffs working on the project.

Assist Project Managers in formatting reports and presentation. Notify the PM if there is error found.
• Prepare transmittal notes and hold control of all report/reference numbers.
• Archive and distribute all received project communication by email/fax/prints.
• Update registers of project incoming & outgoing documents or communication.
• Collecting documents to be submit to Dubai Municipality for the application of NOC.
• Submitting and uploading project document through ACONEX, E-room, Project Connect, BigSend and
Wetransfer.
• Downloading incoming documents from Client using FTP (File Transfer Protocol) and save it in the proper project folder.
• Prepare subcontractor payment request for PM signature and forward to Accounts Dept.
• Submitting invoice to Client and follow-up for the payment.
• Filing of Tender Documents, RFP and Contract’s Agreement.
• Maintaining staff calendar, distribute correspondences and prepare transmittal.
• Processing of staff leave request forms signed off by supervisor or design manager, get the approval of
Director and forward to HR department.

• Prepare project/bidding folders ensuring company’s procedure with respect the storing of proper information.
• Maintain employee confidence and protects operations by keeping admin folder information confidential.
• Provide support to the Director for the preparation of submission of proposal by collecting required documents and uploading to the Client online tendering/procurement system.
• Arranging interviews and confirming by email or phone.
• Organized the set-up of all office meetings.
• Filed, maintained and create a register log using spreadsheets’ for invoices, leave schedule and sick leaves.
• Updating databases with confidential and relevant information.
• Collected and coordinated the flow of internal and external information.

Provide administrative support and managing other tasks assigned by the Director.
• Provide customer service, both in person and by telephone, screen and direct calls, takes and relay messages.
• Maintained contact list.
• Liaise with executive and senior administrative assistants to handle request and queries from senior managers.
• Act as the point of contact for internal and external clients.
• Handling sensitive information in a confidential manner.
• Replying to email, telephone or face to face enquirers.

Store and maintain company documents in both electronics and physical forms.
• Scan, image, index and organize documents project wise.
• Archive, control and retrieve records as and when needed.
• Keep records of project details, meeting minutes, technical specification, drawings, etc.
• Classify, sort and categorize documents in alpha-numerical order.
• Control issuance of documents and seek proper approval for the same from senior authorities.
• Review completeness, accuracy and authenticity of documents.
• Performed responsibilities of file migration and assisted in auditing.
• Controlled distribution of documents to internal departments and sought proper explanation.
• Minimized risk impact on losing documents and maximized project opportunities.
• Preparing transmittal for submittals like, Material, Shop drawing, As Built Drawings, Samples, Program, Test
Reports, RFI, CIR, NCR and WIR.

Answer and direct phone calls. Screening calls for MD.
• Organize and schedule appointments.
• Write and distribute email, correspondence, memos, letters and faxes.
• Maintain a filing system.

Answer the phones, respond to general questions from clients and suppliers, write messages and transfer calls.
• Filing of bid documents, contracts, subcontracts, purchase orders, drawings and document submittals.
• Schedule meetings, maintain a staff calendar, distribute correspondence and prepare transmittal.
• Prepare RFIs (requests for information), CIRs (Contractor Inspection Request), MIRs (Material Inspection
Request).
• Organized a library of material samples.
• Organized the project and office files including Incoming/Outgoing letters, Site Memos, NCrs (Non- Conformance Report), Internal Memos, Staff Attendance, Labour Timesheet.