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- Giza, Egypt
- April 28, 2023
E-mail
Phone Number
Experience
Customer service representative/senior quality evaluator
@ Expedia
May 2015
— Current
Professional Experience
Videotron canada /Telecommunications company /Customer service representative / sales advisor
2015-2017
Key responsibilities: Sales
Support after sales
Suggest to the cusotmer best offers and product bassed o his need
Expedia /Travel Agency / customer service advisor( sales & support)
2017-2022
Key responsibilities:
Booking hotels accommodation, flight tickets , activities etc... Support customer after sales (manage the booking,exchange or cancel)
Expedia /Travel Agency / Quality evaluator
2022-2023
Key responsibilities:
Coaching the agents on their opportunities Support the agents to reach their target