Atlantis The Royal
Description
Job Overview
Atlantis The Royal, a luxury resort in Dubai, is currently hiring experienced and customer-focused individuals for Receptionist positions. As a Receptionist, you will be the first point of contact for our guests, ensuring a warm welcome and providing exceptional service.
Job Responsibilities
- Greet and welcome guests upon arrival with a friendly and professional demeanor
- Handle guest check-ins and check-outs efficiently
- Answer phone calls, respond to inquiries, and provide information about the resort
- Assist guests with reservations and inquiries about amenities and services
- Manage guest requests and coordinate with other departments to fulfill them
- Maintain a tidy and organized front desk area
- Process payments and provide accurate billing information
- Handle guest feedback and resolve issues promptly
Qualifications/Skills
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in using hotel management software
- Ability to remain calm and composed in high-pressure situations
- Previous experience as a receptionist in a luxury hotel or resort
Education and Experience Requirements
- High school diploma or equivalent
- Additional certification in hospitality or related field is a plus
- Minimum of 2 years of experience in a similar role
Working Environments
- Atlantis The Royal, a world-class luxury resort in Dubai
- Fast-paced and dynamic hotel environment
- Shift-based work, including weekends and holidays
Benefits
- Competitive salary packages
- Health and wellness programs
- Employee discounts on resort amenities
- Training and development opportunities
- Career advancement within the hospitality industry
Salary
Salaries are competitive and commensurate with experience.
Conclusions
Join Atlantis The Royal and be a part of an iconic luxury resort in Dubai. If you possess excellent communication skills, a passion for hospitality, and thrive in a customer-centric environment, we invite you to apply for our Receptionist position. Take the next step in your career and contribute to the unparalleled guest experience at Atlantis The Royal.