Service Supervisor Job In Dubai at Juma Al Majid Holding Group

Majid Holding Group
    Published
    April 21, 2024
    Location
    United Arab Emirates, Dubai,City, United Arab Emirates
    Category
    Job Type

    Description

    Job Overview

    Juma Al Majid Holding Group, a leading conglomerate in Dubai, is seeking a dedicated and experienced individual to join our team as a Service Supervisor. The Service Supervisor will oversee the delivery of exceptional service to our customers and ensure the smooth operation of our service department.

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    Job Responsibilities

    • Supervise and coordinate service team activities to meet customer needs and company objectives.
    • Ensure service quality standards are maintained and exceeded.
    • Train and mentor service technicians to enhance their skills and performance.
    • Schedule service appointments and allocate resources effectively.
    • Monitor service operations to identify areas for improvement and implement solutions.
    • Handle customer inquiries and complaints in a professional and timely manner.
    • Maintain accurate records of service activities and performance metrics.
    • Collaborate with other departments to optimize service delivery processes.

    Qualifications/Skills

    • Strong leadership and interpersonal skills.
    • Excellent communication and customer service abilities.
    • Problem-solving and decision-making capabilities.
    • Attention to detail and accuracy.
    • Technical knowledge in the relevant industry is advantageous.

    Education and Experience Requirements

    • Bachelor's degree in business administration or related field preferred.
    • Previous experience in a supervisory role, preferably in a service-oriented industry.
    • Knowledge of service management principles and practices.

    Working Environment

    • Fast-paced and dynamic work environment.
    • Opportunities for career growth and advancement.
    • Supportive team atmosphere.
    • Exposure to various service industries.

    Benefits

    • Competitive salary based on experience and qualifications.
    • Health insurance coverage.
    • Annual leave and public holidays.
    • Training and development opportunities.
    • Employee discounts on company products and services.

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    Salary

    Salary will be commensurate with experience and qualifications.

    How to Apply

    Apply on the employer site

    Conclusions

    Join Juma Al Majid Holding Group and be a part of a dynamic team committed to delivering exceptional service to our customers. If you have leadership skills and a passion for service excellence, we encourage you to apply for this rewarding opportunity. Take the first step towards a fulfilling career with us today.

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