Description
Job Overview
King Faisal Specialist Hospital and Research Centre, a renowned healthcare institution, is urgently seeking dedicated Ambulatory Care Representatives in Saudi Arabia. As an Ambulatory Care Representative, you will be the first point of contact for patients, providing exceptional customer service and ensuring a seamless experience in ambulatory care settings.
Job Details:
- Employer Name: King Faisal Specialist Hospital and Research Centre
- Position: Ambulatory Care Representative
- No of Vacancies: 1
- Salary: SR 1500.00- 7500.00
- Employment Type: Full-time, Part-time
- Location: Saudi Arabia
Education
- No degree certificate or diploma
Experience
- 3 years to less than 5 years
Also, Check: Urgent King Faisal Specialist Hospital and Research Centre Adjunct Principal Scientist Jobs in Saudi Arabia
Job Responsibilities
- Patient Reception: Greet patients, schedule appointments, and assist with the registration process, ensuring accuracy of patient information.
- Appointment Coordination: Coordinate patient appointments, follow-ups, and referrals, optimizing scheduling for healthcare providers and patients.
- Patient Advocacy: Act as a patient advocate, addressing concerns, providing information about services, and ensuring patients' needs are met.
- Billing and Insurance: Assist patients with billing inquiries, insurance verification, and payment processing, ensuring transparency and understanding.
- Records Management: Maintain organized patient records, update information, and ensure confidentiality and compliance with healthcare regulations.
Qualifications/Skills
- Education: High school diploma or equivalent. Additional certifications in healthcare administration are a plus.
- Customer Service: Exceptional customer service skills, with empathy, patience, and a compassionate demeanor.
- Communication: Strong verbal and written communication skills in English and Arabic, facilitating clear and effective communication with patients and colleagues.
- Computer Proficiency: Proficient in using computer systems for scheduling, record-keeping, and data entry.
- Problem-solving: Ability to resolve patient concerns and issues effectively, ensuring a positive patient experience.
Also, Check: Urgent King Faisal Specialist Hospital and Research Centre Administrative Assistant Jobs in Saudi Arabia
Education and Experience Requirements
- High school diploma or equivalent.
- Minimum of 2-3 years of experience in a customer service or administrative role, preferably in a healthcare setting.
Working Environments
Ambulatory Care Representatives at King Faisal Specialist Hospital and Research Centre work in a collaborative and patient-focused environment. They are part of a dedicated team committed to providing high-quality healthcare services. The hospital provides a professional atmosphere with opportunities for skill development and career growth.
Benefits
- Competitive salary based on experience and qualifications.
- Housing allowance or provided accommodation.
- Health insurance coverage for employees and their dependents.
- Annual leave, public holidays, and sick leave as per company policy.
- Training and development programs to enhance customer service and healthcare administration skills.
Conclusion
Join King Faisal Specialist Hospital and Research Centre as an Ambulatory Care Representative and be a vital part of our commitment to providing compassionate and patient-centered care. Your dedication to enhancing patient experiences will contribute significantly to our mission of delivering exceptional healthcare services. Apply now and become an essential member of our healthcare team.