Description
A&W, a leading fast-food restaurant chain in Canada, is known for its high-quality food and exceptional customer service. We are currently seeking a motivated and experienced Food Service Supervisor to join our team. If you have a passion for the food service industry and leadership, we would love to hear from you.
Job Details:
- Company: A&W
- Job Position: Food Service Supervisor
- Salary: $28 hourly
- Job Type: Full Time
- Location: Beamsville, ON
- Duty Hour: 8 hrs + overtime
- No of Vacancies: 1
Languages
- English
Education
- Secondary (high) school graduation certificate
Experience
- 1 to less than 7 months
Job Overview
As a Food Service Supervisor at A&W, you will be responsible for overseeing the daily operations of the restaurant, ensuring a high standard of service and customer satisfaction. This role requires strong leadership skills, a commitment to quality, and the ability to work efficiently in a fast-paced environment.
Job Responsibilities
- Supervise and coordinate the activities of food service staff, including scheduling, training, and performance management.
- Ensure compliance with health and safety regulations, food safety standards, and company policies.
- Oversee food preparation, portion sizes, and presentation to maintain quality and consistency.
- Address customer complaints and resolve issues promptly to ensure a positive dining experience.
- Monitor inventory levels and place orders for food, supplies, and equipment as needed.
- Maintain cleanliness and organization of the restaurant, including dining areas, kitchen, and storage.
- Assist in budgeting and financial management, including tracking sales and expenses.
- Conduct regular inspections to ensure compliance with sanitation and hygiene standards.
- Lead by example, demonstrating excellent customer service and teamwork.
Qualifications/Skills
- Proven experience in a supervisory role within the food service industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Strong organizational and multitasking skills.
- Knowledge of health and safety regulations and food safety standards.
- Proficiency in using point-of-sale (POS) systems and other relevant software.
Education and Experience Requirements
- High school diploma or equivalent is required; post-secondary education in hospitality or a related field is an asset.
- Minimum of 2 years of experience in the food service industry, with at least 1 year in a supervisory role.
- Certification in food safety and sanitation is preferred.
Working Environments
- Work primarily in a fast-paced restaurant environment.
- Requires standing for extended periods and performing physically demanding tasks.
- Interaction with customers, staff, and management team.
- Flexible working hours, including evenings, weekends, and holidays.
Benefits
- Competitive salary with opportunities for performance-based bonuses.
- Health and dental insurance.
- Paid vacation and sick leave.
- Opportunities for professional development and career advancement.
- Employee discounts on food and beverages.
Salary
- The salary for this position starts at $28 per hour and may vary based on experience and qualifications.
How to Apply
By email
jobs.aandw4675@yahoo.com
Conclusion
Join A&W and become a part of a team dedicated to delivering exceptional food and service to our customers. We look forward to welcoming a skilled Food Service Supervisor who will contribute to our continued success. Apply today and take the next step in your career!